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Rock City Cycles Service

YOUR FULL SERVICE BIKE SHOP

Rock City Cycles has a full service tech department with professional, friendly mechanics who take pride in servicing your bike to the highest possible standard. Whether your bike is in need of a minor adjustment or a major overhaul, we'll provide a free, no-obligation estimate and fast, reliable completion of all service.

We service all types and brands of bikes and maintain a large inventory of in-stock replacement parts to keep you rolling.

TUNE-UP PACKAGES

Servicing your bike regularly will keep it performing at its highest level. We offer a number of different tune-up packages, depending on the amount of work your bike needs. Not sure if your bike needs work? Bring it in for a free inspection and if it needs service, we will help you decide on the best package. Our most popular package is the Complete Tune-Up, it includes everything needed to get most bikes rolling safely and smoothly.

 Kids Bike Tune-Up : $60 

We offer a complete tune-up for kids bikes under 24" wheel size, without gears. Includes the same level of service as our regular Complete Tune-Up (see below).

Complete Tune-Up

Our most popular package. 
Great for getting most bikes rolling safely and smoothly.

$90

- $110 for E-Bikes -

• Wipe down

• Precision gear adjust

• Precision brake adjust

• Precision bearing adjust where applicable

• Wheels tensioned / trued in truing stand

• Complete bolt check

• Lubrication

• Test ride

Advanced Tune-Up

When a bit more work is needed.
Includes a more in-depth cleaning and labour for replacing cables.

$130

- $150 for E-Bikes -

• Wash bike

• Degrease drivetrain

• Replace cables as needed (cost of cables not included)

• Precision gear adjust

• Precision brake adjust

• Precision bearing adjust where applicable

• Wheels tensioned / trued in truing stand

• Complete bolt check

• Lubrication

• Test ride

Full Overhaul

The full monty.
A complete rebuild of your bike to restore a superb ride quality.

$350

- All bikes incl. full suspension -

• Complete disassembly and cleaning of bicycle and components

• Complete drivetrain clean or replacement

• Rear suspension linkage disassembly and cleaning

• Fork removed from bike, headset cleaned and serviced

• Suspension fork maintenance

• Rear shock maintenance

• Brake system fluid flush

• Wheel bearing / hub inspection and cleaning (may require additional labour)

• New shift cable and housing including installation

• Bike reassembled, suspension set to ride weight and test ridden

SUSPENSION SERVICE

Keep on top of your suspension maintenance, you'll thank yourself later! Most manufacturers recommend service intervals of approximately 50 hours and 100-200 hours (depending on brand / model). 

For most forks, service to the lowers with new seals/wipers and oil should be performed every 50 hours and a full rebuild including damper after 100-200 hours. Air Shocks should have the air canister service completed (with new seals and fluid) every 50 hours, with a full rebuild (including damper) at 100-200 hours. 

These intervals depend on a number of variables, your suspension may require more frequent maintenance depending on use and riding conditions.

Suspension Fork
50 Hour
Lowers Service

$75

• Fork lowers removed

• Clean and inspect for any damage and wear

• Test damper function    

• Replace wipers and foam seals

• Fresh bath oil

Suspension Fork
200 Hour
Full Rebuild

$220

• Fork lowers removed

• Thorough cleaning and inspection for any damage and wear

• Complete tear down and rebuild of damper, including new seals and oil

• Replace wipers and foam seals

• Fresh bath oil

Air Shock
50 Hour
Air Can Service

$50

• Disassemble air can

• Clean and inspect for any damage and wear

• Test damper function

• Replace all air can seals

Air Shock
200 Hour
Full Rebuild

$200

• Disassemble air can

• Thorough cleaning and inspection for any damage and wear

• Complete tear down and rebuild of damper, including new seals, oil, and nitrogen recharge (for models requiring nitrogen charge)

• New air seals

WHEEL BUILDING SERVICES

Whether you're rebuilding using existing components or starting from scratch with a new hub and rim, we'll get your wheel built right. Includes a complimentary tension / true.

  Wheel Build : $70 
* price does not include spokes or nipples

E-BIKE DIAGNOSTICS AND REPAIR

We are an authorized service centre for many leading e-bike brands; including Specialized, Norco, Rocky Mountain, Transition and BMC. We are equipped with the hardware and software to diagnose, customize and update these bikes, working closely with the manufacturers.

We do not install or service third-party e-bike kits.

Warranty Tune-Up

COMPLIMENTARY WARRANTY TUNE-UP

With the purchase of a new bike, Rock City Cycles will do all break-in related adjustments at no charge within the first year of ownership. This includes, where applicable; basic derailleur and brake adjustment, inflating tires and checking all bolts. Wear and tear, however, are not covered. Replacement of brake pads, cables, and broken parts is considered wear and tear and will result in additional costs.

Rock City Cycles Service Dept.